Hi,
we have installed myChat 2025.1.0.0 on a Datalogic Memor K with Android 9 with kernel 4.9.117 but afetr open all immediatly crash.

Can we solve it?

[Heorhii Lysenko]

Hello.
We will analyze the crash log from your device and get back to you with the results.

[Heorhii Lysenko]

A new update for Google Play is currently under review and should be available today or tomorrow. We’ve made some changes that could potentially fix the app crash. If the issue persists, we’ve added extended logging to the problematic part of the code, which will help us resolve the error.

Hello,

I have installed the new versione but the problem persist, the app crash after open.

[Heorhii Lysenko]

Hi!
I checked your new crash report, this time the error is different and that is a good sign. The investigation process is harder because of the specifics of your device. An update with a fix for the new error will be out in a few days.

[Heorhii Lysenko]

Please show the log from the device located at this path:

Code: Select all

Android/data/com.nss.mychat/files/MyChat Messenger/logs/_current_date_/connection_log.txt

Hello,

this is the log:


[22.04.2025.08.04.49] [ERROR] ResourceDebug: Found drawable name: ic_message_black_24dp
[22.04.2025.08.04.49] [ERROR] Home Activity Inflater Error:
[]
[22.04.2025.08.09.31] [ERROR] ResourceDebug: Found drawable name: ic_message_black_24dp
[22.04.2025.08.09.31] [ERROR] Home Activity Inflater Error:
[]

[Heorhii Lysenko]

Thank you, I will make a test build and send you a Google Drive link, so you can check it right away without waiting for Google Play review.

[Heorhii Lysenko]

Please, install this test build and write us back with the results:

https://drive.google.com/file/d/1Scwt-Q ... sp=sharing