Any questions about MyChat: installation, tuning, licensing etc.
User avatar
CalmCroft
When the portable version of the Client was launched for the first time, the option to connect to the developer's chat server (Network Software Solutions 2024 mychat24.com) was selected. The new user was registered automatically, without creating a password, specifying an e-mail address and a secret question.
The password was also not changed in the user profile menu in the future.
After updating the version of the Client, the Client asks for a Nickname (or UIN) and a password. Information about Nick (username) and UIN has been notised. But, unfortunately, no one asked for the password.

Perhaps there is a default password when creating a new user in this way? Or is there a way to recover the password, taking into account the above information?

Thanks in advance for your support.
User avatar
Alona Kutsenko
Hello!

When a user registers automatically, the password is generated randomly. The nickname is also generated automatically for convenience. If the user does not know their own password, you can change it on the Admin Panel.

You can't restore a password using an automatic restore system.
User avatar
CalmCroft
Alona Kutsenko wrote:Hello!

When a user registers automatically, the password is generated randomly. The nickname is also generated automatically for convenience. If the user does not know their own password, you can change it on the Admin Panel.

You can't restore a password using an automatic restore system.



But this can only be done if the user registered on the local server? If the user registered at Network Software Solutions 2024 mychat24.com, then it turns out that I can’t reset the password, right?(
User avatar
Alona Kutsenko
Yes, because this is MyChat public server and our team is in charge of its management :)