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User avatar
earlytester
I installed client and server.

Created a group of users called Early Tester

Added users to the group.

Then copied the code

but getting following error when I paste the code in HTML open .

Code
=====
<script type="text/javascript">
window.__setMyChatOption = function (opt) {
try {
window.mc_uho_opt = Object.prototype.toString.call( opt ) === '[object Object]' ? opt : JSON.parse(opt);
var run = document.createElement("script");
run.type = "text/javascript";
run.async = true;
run.src = "http://127.0.0.1/chat/uho/supportUho.js";
var s = document.getElementsByTagName("script")[0];
s.parentNode.insertBefore(run, s);
} catch (e) {
console.warn(e.message);
}
}
</script>
<script src="http://127.0.0.1/getSupportOptions.js" async type="text/javascript"></script>



Unable to connect There are no operators in the group.

When I check web client I am able to see users are online.

Also note that html is in local machine,Client and server are in the same machine.

Website is not hosted yet.

Thanks
Attachments
Error.png
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User avatar
Alona Kutsenko
Hello!
You need to perform the first two steps:
1) Open the website not as a file but as a WEB page via http://
2) In the script, instead of 127.0.0.1 specify your address of MyChat Server.

If something still does not work, we will find another solution.
User avatar
earlytester
Hi Alona Kutsenko

Thanks for your response.

I understood 2 points.

1.My file earlytester.html has to be hosted on the web and I have to open the website

2.Chatserver IP has to be given instead of 127.0.01

Thanks very much for your support.Mychat is a very useful Video chat support solution for
our Customers and Its free for 20 operators.

I hope to make it work when I host my website,

Any issues I will get back.

Regards
Uday