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image load problem in android and message 46 not support on iso errors...

PostPosted: Thu Oct 22, 2026 12:47 pm
by nike_soni
while posting any image and clicking on it shows error and some messages are showing 46 error on ios. screenshot uploaded

Re: image load problem in android and message 46 not support on iso errors...

PostPosted: Fri Oct 23, 2026 6:20 am
by Heorhii Lysenko
Hello.
Please, show the logs from Android client:
Settings - Debugging abd logs - Today

Do this right after you open the image.

Re: image load problem in android and message 46 not support on iso errors...

PostPosted: Fri Oct 23, 2026 7:06 am
by Heorhii Lysenko
I investigated this issue and it looks like you have a misconfigured server certificate. However, I will try to fix this from my end.

About message type 46 - there is an Excel table view type which is not currently implemented. I have added this to the next release.

Re: image load problem in android and message 46 not support on iso errors...

PostPosted: Fri Oct 23, 2026 7:29 am
by nike_soni
Here is log image. Facing this error on android only. Working ok on ios. Therefore i dont think so there is certificate issue.

Re: image load problem in android and message 46 not support on iso errors...

PostPosted: Fri Oct 23, 2026 7:35 am
by Heorhii Lysenko
In fact, there might be an issue with your certificate. You can check this using any online SSL checker. It looks like the intermediate chain certificate is missing. However, I will deal with this on the client's side.

Re: image load problem in android and message 46 not support on iso errors...

PostPosted: Fri Oct 23, 2026 8:05 am
by nike_soni
Let me know if i have to make any changes from my side.

Re: image load problem in android and message 46 not support on iso errors...

PostPosted: Fri Oct 23, 2026 12:27 pm
by Heorhii Lysenko
Let's try to fix this on the client side first. Expect an update within the next few days.

Re: image load problem in android and message 46 not support on iso errors...

PostPosted: Fri Oct 23, 2026 2:54 pm
by nike_soni
i have tried to reinstall certificates but now mychat server facing major error. not starting. please check the error and give solution asap.

Re: image load problem in android and message 46 not support on iso errors...

PostPosted: Fri Oct 23, 2026 3:19 pm
by Heorhii Lysenko
Are you tried to kill MyChat server process?

Re: image load problem in android and message 46 not support on iso errors...

PostPosted: Fri Oct 23, 2026 4:21 pm
by nike_soni
error solved by restarting system.

Re: image load problem in android and message 46 not support on iso errors...

PostPosted: Sat Oct 24, 2026 8:04 pm
by Heorhii Lysenko
Please, update Android app from Play Store to the latest version and check if you now possible to open the image.