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Issues with invitations and history in conferences, conference display names in versions 8.0-8.3

PostPosted: Tue Jul 14, 2020 2:01 pm
by UMO
Conferences implementation is still not finished:
    a. It’s not possible to invite a user to a conference – either during its creation (missing options to select users, which were available in beta8) or via user invite in context menu
    b. Conference history not working – users will want to have access to conference history at some point and it should be available in release version – that’s the most missing and required feature.
Please finish conference implementation at highest priority.
Missing conference history prevents us from tests in larger group of users, not to mention updating the production server and all clients.

Re: Issues with conferences in version 8

PostPosted: Tue Jul 14, 2020 2:11 pm
by Alona Kutsenko
We are currently working on history. When this feature is completed, we will release the build and then start work with invitations.

Re: Issues with conferences in version 8

PostPosted: Thu Jul 16, 2020 10:11 am
by tlmk
I think there is another bug, if you have one conference selected with the program minimized and somebody talks on that conference the tray icon doesn't blink, so if you don't see the popup window you can miss some messages.

Re: Issues with conferences in version 8

PostPosted: Thu Jul 16, 2020 10:35 am
by Alona Kutsenko

Re: Issues with conferences in version 8

PostPosted: Thu Jul 16, 2020 10:42 am
by tlmk
Thank you very much, I'll stay tuned for 8.0.1 version then.

Re: Issues with invitations and history in conferences in version 8

PostPosted: Thu Jul 16, 2020 12:14 pm
by Alona Kutsenko
Please, remember, for each new question, you should create a new topic.
In the future, it will be easy for other users to find an answer to a similar question.[smilie=to_clue.gif]

Re: Issues with invitations and history in conferences in version 8

PostPosted: Thu Jul 16, 2020 8:20 pm
by Alona Kutsenko
Conference history not working

Fixed.

Re: Issues with invitations and history in conferences in version 8

PostPosted: Thu Jul 23, 2020 1:26 pm
by UMO
Conference history added in 8.0.2 displays only the first conference created with a given name.
Each subsequent conference created with that name (after closing the previous one by all users/creator) isn't displayed in history.
Admin console in Tool->Logs displays each conference with the same name as a separate entry.
Please add/fix this functionality in client.

If possible, please provide some way to distinguish the conferences with same name just by looking at the entries in Chatrooms list in Message history. Maybe:
- for closed conferences display last message date / conference closing date after the name
- for active conference display only its name, without any date.

Re: Issues with invitations and history in conferences in version 8

PostPosted: Thu Jul 23, 2020 2:32 pm
by Alona Kutsenko
Hello!
Thanks for your feedback! We know about this issue and going to fix it in the nearest update.

Re: Issues with invitations and history in conferences in version 8

PostPosted: Wed Aug 12, 2020 2:19 pm
by Alona Kutsenko
a. It’s not possible to invite a user to a conference – either during its creation (missing options to select users, which were available in beta8) or via user invite in context menu.

Implemented.

Re: Issues with invitations and history in conferences in version 8

PostPosted: Tue Aug 25, 2020 3:08 pm
by Alona Kutsenko

Re: Issues with invitations and history in conferences in version 8

PostPosted: Mon Sep 07, 2020 4:20 pm
by UMO
Any news about message history for conferences with the same name ?
Can we expect this functionality in next builds (8.1.x) or will it take longer to implement ?

Re: Issues with invitations and history in conferences in version 8

PostPosted: Mon Sep 07, 2020 4:36 pm
by Alona Kutsenko
Hello! We are currently in the process of fixing this issue.

Re: Issues with invitations and history in conferences in version 8

PostPosted: Fri Nov 20, 2020 12:01 pm
by UMO
Hello!

Any updates on message history issue regarding conferences with the same name?

Thanks in advance

Re: Issues with invitations and history in conferences in version 8

PostPosted: Fri Nov 20, 2020 8:11 pm
by Alona Kutsenko
Hello!
It turned out, that this issue is more complicated than it seems. Using the same conferences is not a good idea. Unfortunately, we can't fix it quickly now.

Re: Issues with invitations and history in conferences in version 8

PostPosted: Wed Nov 25, 2020 10:12 am
by UMO
Hi!
Thank you for your answer.
Maybe simply disabling the option to create conferences with existing names would be the best solution for now?
What do you think of that?
Thanks in advance!

Re: Issues with invitations and history in conferences in version 8

PostPosted: Tue Jan 19, 2021 4:34 pm
by UMO
Here's a little update on our conference history problem.
User1 creates a conference named Testconf and invites User2 to this conference.
User1 leaves/deletes Testconf.
User1 recreates Testconf and again invites User2 to it.
No history for this conference is being displayed (that's the problem) – it’s their second (or subsequent) conference named Testconf.
User1 invites User3 to this conference.
User3 is able to see conference history (that's new) - it’s his first access to Testconf.
When User3 will be invited again to Testconf, he will be also not able to see conference history any more.
And so on.
I hope this helps.
Thanks in advance.

Re: Issues with invitations and history in conferences in version 8

PostPosted: Thu Jan 28, 2021 7:01 pm
by Alona Kutsenko
Hello!
Each time you create a conference Testconf — it is a new conference even though the title is the same. That is why this conference won't contain the history until you send new messages to it.
To make sure this is a different conference, press Alt+E and check conference properties (UID).
It is relevant for version 8.3.3

Re: Issues with invitations and history in conferences in version 8

PostPosted: Mon Feb 08, 2021 2:39 pm
by UMO
The thing is that every conference should be visible in message history. In current MyChat version only the first conference is visible in message history. Every other conference created later with the same name is not visible.

For example:
- User1 creates a conference named “Test”
- All messages written in this conference are visible in message history
- User1 deletes conference “test”
- User1 creates again a conference named “Test”
- Now all messages written in this conference are not visible in conference history
Notice: first conference “Test” is visible in history, but all it’s successors with the same name are not.

User1 or any other conference member should be able to view messages written in a conference, which he participated in.

Thanks in advance and regards.

Re: Issues with invitations and history in conferences in version 8

PostPosted: Mon Feb 08, 2021 6:34 pm
by Alona Kutsenko
We will make a display for conferences with UIDs to show conference names correctly regardless of the letter case.

Re: Issues with invitations and history in conferences in version 8

PostPosted: Fri Feb 26, 2021 3:22 pm
by Alona Kutsenko
Please, create a new thread for each question/issue you have. This helps us and other users to find relevant information. Thank you!