Website support chat: parameters for various website chat codeson different websites

Description of the website chat parameters
The parameter "btnID" can contain the list of ID HTML elements. When clicking on it, the chat opens with a particular operator. Also, in the attributes of this element, specify the UIN of who to open the chat with (uin="3") or the support group's ID (group="1"). For example:
This code is displaying the picture with the text "Open online chat":
And the script example:
In the line window.mc_uho_opt.btnID = ["mcGifer", "mcHobit", "mcGlubber", "mcHelen"]; specified all the button IDs to open the chat.
Similar to that, the parameter window.mc_uho_opt can be specified in any other fields listed above. The example:
Specified fields in the script have priority over settings on the Admin Control Panel on the server.
Thus, you can specify window.mc_uho_opt.group on different websites or pages to use a particular user group.
A few words about the parameter custom. You can use it for additional user identification. For example, when you have a couple of websites and somehow Reflink does not display for visitors. This field is added in the login, in the field Reflink that is processed by a server script "OnPrivateRequest" — "WebGuestInfo".
Code: Select all
text — button text for opening the chat;
position — placement of the button (from 1 (on the right, above) and to 12, clockwise);
_type — users selection type, true — for groups, and false — for particular operators;
uin — UIN of who to open the chat with or the list of UINs (can be specified as [1,2,3] or "1,2,3", one random will be chosen for the chat;
group — ID of operators group;
height — chat window height (when opening in a separate window);
width — chat window width (when opening in a separate window);
btnID — the list of ID buttons or other HTML elements, the detailed description below;
select — show or not the selection of operators before the chat starts: true/false (yes/no);
inFrame — display the chat, not in a separate window, but in the middle of the page (in a frame): true/false (yes/no);
hideMain — hide the chat button if only the user's button is used for opening the chat: true/false (by default - false, the button is displayed);
custom — random text string that is sent to an operator without any changes in the field Reflink;
url — a chat's server address (protocol HTTPS or HTTP should not be in the address );
fields — fields that must be filled by a user when entering the chat for the first time, the text string: "email,name" or "name", or "email", or "" — nothing.
The parameter "btnID" can contain the list of ID HTML elements. When clicking on it, the chat opens with a particular operator. Also, in the attributes of this element, specify the UIN of who to open the chat with (uin="3") or the support group's ID (group="1"). For example:
Code: Select all
<div id="mcGifer" uin="3" style="cursor:pointer;">
<img src="img/Live_Chat.png" onmouseout="this.src='/img/Live_Chat.png';" onmouseover="this.src='/img/Live_Chat_2.png';">
</div>
This code is displaying the picture with the text "Open online chat":
And the script example:
Code: Select all
<!--== MyChat Web Support ==-->
<script type="text/javascript">
window.__setMyChatOption = function (opt) {
try {
window.mc_uho_opt = Object.prototype.toString.call( opt ) === '[object Object]' ? opt : JSON.parse(opt);
window.mc_uho_opt.btnID = ["mcGifer", "mcHobit", "mcGlubber", "mcHelen"];
var run = document.createElement("script");
run.type = "text/javascript";
run.async = true;
run.src = "https://mychat-server.com/chat/uho/supportUho.js";
var s = document.getElementsByTagName("script")[0];
s.parentNode.insertBefore(run, s);
} catch (e) {
console.warn(e.message);
}
}
</script>
<script src="https://mychat-server.com/getSupportOptions.js" async type="text/javascript"></script>
In the line window.mc_uho_opt.btnID = ["mcGifer", "mcHobit", "mcGlubber", "mcHelen"]; specified all the button IDs to open the chat.
Similar to that, the parameter window.mc_uho_opt can be specified in any other fields listed above. The example:
Code: Select all
window.mc_uho_opt.position = 2; // the chat's button on the center-right
window.mc_uho_opt._type = true; // users of a group 1
window.mc_uho_opt.group = 1; // group number 1
window.mc_uho_opt.select = true; // display selection for operators when connecting for the first time
window.mc_uho_opt.inFrame = true; // display the chat in the middle, in a frame
window.mc_uho_opt.fields = "name,email"; // require a name and email address from the visitor
window.mc_uho_opt.url = "192.168.10.10:8080"; // is relevant when a WEB server of the chat works on one port, but you open it via port mapping on another one. Notice, the address is without "http(s)://"
Specified fields in the script have priority over settings on the Admin Control Panel on the server.
Thus, you can specify window.mc_uho_opt.group on different websites or pages to use a particular user group.
A few words about the parameter custom. You can use it for additional user identification. For example, when you have a couple of websites and somehow Reflink does not display for visitors. This field is added in the login, in the field Reflink that is processed by a server script "OnPrivateRequest" — "WebGuestInfo".