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Website visitors should see Chat window at Click of a button.

PostPosted: Tue Nov 22, 2022 4:36 am
by earlytester
Website visitors have to see the mychat window on click of a button,instead of the current Default chat button.

Is it possible?

Re: Website visitors should see Chat window at Click of a button.

PostPosted: Tue Nov 22, 2022 12:32 pm
by Alona Kutsenko
Hello!
Can you provide more details of what you mean? Perhaps, show some examples of your idea.

Re: Website visitors should see Chat window at Click of a button.

PostPosted: Sun Nov 27, 2022 8:03 am
by Udayarajangauthaman
Is simple,Instead of support button it should open for any other button like clicking on Connect Early in the screen capture

Regards
Attach

Re: Website visitors should see Chat window at Click of a button.

PostPosted: Sun Nov 27, 2022 7:51 pm
by Udayarajangauthaman
Hi Alona,

To explain it in detail,

pls open website www.earlytester.com in browser

When you click on button Get in touch early it should open Chat Window.

Is it possibly by modifying the script.

Regards
Uday

Re: Website visitors should see Chat window at Click of a button.

PostPosted: Mon Nov 28, 2022 4:41 pm
by Udayarajangauthaman
<a href=# style="border-radius: 25px" style="background-color: 'FF9900'" style="color:darkred" >Get in Touch Early</a>


The above is the html for Get in Touch.

There is an OnClick() for a tag but that will call only js function.

As I dont know the function name I am not able to use that.

Theres seems to be no way to execute <script> by clicking on Get in touch without knowing function name.

Anyways as discussed pls consult with your developer regarding this and do let me know.

Cheers
Uday

Re: Website visitors should see Chat window at Click of a button.

PostPosted: Mon Nov 28, 2022 4:50 pm
by Alona Kutsenko
Hello!

Please, read this topic — https://nsoft-s.com/mychatforum/viewtopic.php?f=35&t=4164, follow the tips, and let us know if you managed to solve your task.

Re: Website visitors should see Chat window at Click of a button.

PostPosted: Wed Nov 30, 2022 7:25 pm
by Udayarajangauthaman
Hi I solved the issue.

I am facing some more problems.

I have replied in by mistake.

viewtopic.php?f=35&t=4164

You can answer here.

Regards
Uday

Re: Website visitors should see Chat window at Click of a button.

PostPosted: Wed Nov 30, 2022 9:41 pm
by Alona Kutsenko
Can you post a screenshot of the section "Support button to a website" on Admin Control Panel?
jzgmY4wsc1.png
MyChat Admin Panel
jzgmY4wsc1.png (380.25 KiB) Viewed 7879 times

Re: Website visitors should see Chat window at Click of a button.

PostPosted: Wed Nov 30, 2022 10:53 pm
by Udayarajangauthaman
pls see screencapture

Re: Website visitors should see Chat window at Click of a button.

PostPosted: Wed Nov 30, 2022 10:56 pm
by Alona Kutsenko
Is there are any users in this group? (Must be visible a little below, the section "Users of the selected group" — the screen capture does not show this part)

Re: Website visitors should see Chat window at Click of a button.

PostPosted: Wed Nov 30, 2022 11:07 pm
by Udayarajangauthaman
No there are actually no users showing there.

Re: Website visitors should see Chat window at Click of a button.

PostPosted: Wed Nov 30, 2022 11:53 pm
by Alona Kutsenko
No, please capture the list of users in the section I mentioned before "Support button to website" -> "Users of the selected group" . Because there is only the title of the list visible in the image.

Perhaps, you need to change the browser scale — it's size does not allow to view the whole information.