Website visitors have to see the mychat window on click of a button,instead of the current Default chat button.

Is it possible?

[Alona Kutsenko]

Hello!
Can you provide more details of what you mean? Perhaps, show some examples of your idea.

real human bean

Is simple,Instead of support button it should open for any other button like clicking on Connect Early in the screen capture

Regards
Attach

Attachments

Connect Early.png (1.96 MiB) Viewed 11658 times

Hi Alona,

To explain it in detail,

pls open website www.earlytester.com in browser

When you click on button Get in touch early it should open Chat Window.

Is it possibly by modifying the script.

Regards
Uday

<a href=# style="border-radius: 25px" style="background-color: 'FF9900'" style="color:darkred" >Get in Touch Early</a>


The above is the html for Get in Touch.

There is an OnClick() for a tag but that will call only js function.

As I dont know the function name I am not able to use that.

Theres seems to be no way to execute <script> by clicking on Get in touch without knowing function name.

Anyways as discussed pls consult with your developer regarding this and do let me know.

Cheers
Uday

[Alona Kutsenko]

Hello!

Please, read this topic — https://nsoft-s.com/mychatforum/viewtopic.php?f=35&t=4164, follow the tips, and let us know if you managed to solve your task.

real human bean

Hi I solved the issue.

I am facing some more problems.

I have replied in by mistake.

viewtopic.php?f=35&t=4164

You can answer here.

Regards
Uday

[Alona Kutsenko]

Can you post a screenshot of the section "Support button to a website" on Admin Control Panel?

MyChat Admin Panel
jzgmY4wsc1.png (380.25 KiB) Viewed 11607 times

real human bean

pls see screencapture

Attachments

supportbtn2website.png (769.95 KiB) Viewed 11600 times

[Alona Kutsenko]

Is there are any users in this group? (Must be visible a little below, the section "Users of the selected group" — the screen capture does not show this part)

real human bean

No there are actually no users showing there.

Attachments

users in group 1.png (552.56 KiB) Viewed 11595 times

[Alona Kutsenko]

No, please capture the list of users in the section I mentioned before "Support button to website" -> "Users of the selected group" . Because there is only the title of the list visible in the image.

Perhaps, you need to change the browser scale — it's size does not allow to view the whole information.

real human bean