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Direct access to MyChat forum

PostPosted: Mon May 03, 2021 12:01 pm
by dzaugg
Hi!

I upgraded to last version.
When I access the forum from the mychat client (Ctrl-F7) everything works fine.

But if I try to access it directly via a shortcut or if I embed a shortcut to another forum post in a new post I get a blank screen (see attachment)
All my users use AD transparent authorisation.
I didnt have this problem with the previous version.

Please help

Re: Direct access to forum

PostPosted: Mon May 03, 2021 12:17 pm
by Alona Kutsenko
Hello!

Open developer tools in the browser (Ctrl+Shift+I), and in the section "Application" -> "Local Storage" -> "your site" delete all the values in the table on the right.

Re: Direct access to forum

PostPosted: Mon May 03, 2021 12:50 pm
by dzaugg
Thx, it did the trick!

Re: Direct access to forum

PostPosted: Mon May 03, 2021 12:51 pm
by Alona Kutsenko
Awesome! :)

Re: Direct access to MyChat forum

PostPosted: Mon Aug 26, 2024 4:17 pm
by dzaugg
Hi!
I now have the same problem (blank screen) when I try to reach the forum from the menu or with ctrl-F7.
The blank screen has an url like :
https://mychat.mycompany.com:8443/forum ... 2&lang=fr&

If I manually change the final lang=fr to lang=en everything works.
I'd like to fix it for my users because this workaround is a pain in the ... [smilie=nea.gif]

Re: Direct access to MyChat forum

PostPosted: Mon Aug 26, 2024 5:08 pm
by Alexey Pikurov
Please update your server to the last version.