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MyChat for Android application logs out

PostPosted: Tue Jan 30, 2018 10:36 am
by bejoy
Hi Recently purchased license for our company, tried installing the android app from playstore,

The application works fine when we are live, but if we minimise the app logsout and we have to relogin every time to check chat messages, this makes us to miss any chat messages realtime as there is no popup when we are not active, say for egsample like google hangouts.

How can we keep the android application live ?

Re: Android application quits

PostPosted: Tue Jan 30, 2018 11:44 am
by Heorhii Lysenko
Hello!
What kind of smartphone model and Android version do you have?

Re: Android application quits

PostPosted: Wed Jan 31, 2018 7:05 am
by bejoy
Thanks for getting back,

I'm using
Phone model - MI 5
Android version - NRD90M

Re: Android application quits

PostPosted: Wed Jan 31, 2018 12:53 pm
by Heorhii Lysenko
Please try to enable "Autostart" permission for MyChat Messenger app in built-in "Security" app.
This is only MIUI feature and i'll try to fix this in the next version.